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Benefits

Why Percipia?

Our vision is to help you achieve your business goals for revenue growth, guest satisfaction, and brand enhancement. We are a highly experienced hospitality telephony company.

Percipia was the first in the world to customize IP telephony for hotels. Since then, we have installed over 18,000 rooms worldwide in properties such as the Mandarin Oriental (in Hong Kong, Washington D.C., and New York City), Hard Rock Hotel and Casino (in Biloxi, Mississippi) and many many more.We pride ourselves on our product design and implementation project management, and have satisfied over 500 hotels with our superior support services. Our product is engineered for maximum reliability and uptime.

Percipia can meet your telephony needs, whatever they are—from adding applications to an existing system, to devising a custom solution that distinguishes your property. But don’t take our word for it—ask our clients.

“I am very selective and specially chose Percipia to be our partner on this project as I was fully confident that your company would not let me down. I am pleased to see that my judgment and instincts were correct.” -Jim Bailey, Intercontinental Boston, IHG

Applications That Cater To Guests

In addition to basic hospitality functions (wake-up calls, do-not-disturb, etc.), Parallax delivers powerful applications:
  • Group - Make your hotel more attractive to groups with features that allow guests to see who from their group has checked in and to call them with the push of a button.
  • Conveniences - Show weather reports, stock results, flight information and more, all without powering up a laptop. Request a car from valet parking or view and admit a lobby guest.
  • Personalization & Loyalty - Respond to guest preferences, display phone menus or connect to operators in the guest’s preferred language. Show award or casino point status.
  • Promotional & Informational - Provide directories of area restaurants and attractions; promote your signature dishes, spa or other services; and sell advertising space to area businesses.
  • Custom - If there’s a service you can envision delivering to your guests, chances are we can create it.

Unparalled Integration

Percipia excels at integrating IP telephony with your internal systems and devices.We integrate with virtually all widely used Property Management Systems, as well as:

  • Energy Management Systems
  • Back-office Programs
  • Point of Sale Services
  • Devices like Cameras, Door Locks and Elevator Technology

For more information on Percipia's products, please email your name, company and contact details to percipia.inquiries@docomointertouch.com.

For any technical problems or support issues relating to Percipia's products, please call 
+1 614 856 1100 (or) write to percipia-helpdesk@docomointertouch.com for assistance.



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