Broadband Internet access has become a standard requirement for any event. What sets the DOCOMO interTouch service apart is its absolute reliability, even for heavy usage traffic. Consistency in the quality and availability of our service enables the best hotel broadband based solutions to be deployed to hotels. DOCOMO interTouch's experienced staff are ready to help to define your guests' requirements and give meeting planners and hotels a professional edge.

Benefits to Hotels

• Our MICE solutions incorporate hassle-free implementation and professional support services, all of which result in positive guest experiences

• Our 24-hour Helpdesk is just a phone call away, ever ready to assist in any guest queries on our services, thus ensuring minimum disruption to hotel staff

• We train your staff on the basics of DOCOMO interTouch services, enabling them to extend assistance to guests. This helps to increase customer satisfaction levels with your hotel

• Strategic placement of marketing collateral and connection guides help to optimize broadband Internet usage revenue from your conferences as well as drive revenue to locations where these services are available

• As a hotel Internet access provider, DOCOMO interTouch is ready to organize collaborative marketing promotions and campaigns with hotels, as well as to support hotel sales calls and conference bids. These aim to actively promote MICE in order to help you win more conference business

Features for Guests

• An easy-to-use plug-and-play experience eliminates the need for any configuration, additional hardware or software

• Hotel high speed Internet connections that support multiple users within conference locations enable heavy Internet usage volume. This provides delegates with quick and easy access to information, and also facilitates an enjoyable Internet surfing experience

• Web collaboration and web casting during conferences are enabled through DOCOMO interTouch's quick and reliable hotel broadband Internet access services.

• Stable connections enable high quality voice and video conferencing, providing ample support for powerful speaker presentations

• Secured and easy access to corporate VPNs from conference venues encourages work efficiency

• Hotel Internet access for participants without laptops is available from self-serviced kiosks or business centres

• A remote 24 X 7 Helpdesk is ready to assist at any time

Solutions for event organizers

• Pre-event technical consultancy, project planning and project management services for usage capacity, applications and equipment requirements.

• Infrastructure and Equipment Setup for large or important events

• On-site technical support to ensure that guests are happy with the connectivity of our hotel broadband Internet access service.

• Remote Network monitoring to ensure optimum uptime of the hotel network

• Dedicated bandwidth and additional IP address management guarantee multiple users access to the internet without any delays in data transfers

• Flexible billing options and reporting for measuring meeting effectiveness and more flexibility

• A 24-7 Helpdesk to assist at any time

Wireless Connectivity in Conference Rooms

"Hardwired" Ethernet ports are used in combination with Wireless 802.11 Access (WiFi and CentrinoPtmP compliant). This allows meeting organizers the flexibility to set-up data points; whether it is a single port or multiple connections, for hotel conference delegates / guests anywhere in the meeting space. In addition, dedicated bandwidth can be allocated to specific function room areas where required. This is especially useful for major events where there are a myriad of users or high bandwidth requirements (i.e. video-conferencing) are needed. 

Conference presentations can be made more dynamic by accessing information directly from the internet. Attendees are able to have hands-on experience with individual internet connections, and share information instantly across platforms.

A quick and simple way for conference requests

Requisition and activation of conferences can now be performed efficiently via the conferencing menu that allows the user to create a proposal for upcoming conferences, view the billing information and history of conferences held.