Hong Kong’s largest hotel chain selects DOCOMO interTouch for fast, secure, and reliable guest Internet servicesSINGAPORE, 14 July 2008 - DOCOMO interTouch (http://www.docomointertouch.com), one of the world’s largest providers of a full suite of integrated solutions for the global hospitality industry, has announced its new partnership with the prestigious Regal Hotels International, to provide highspeed wired and wireless Internet to its chain of Hong Kong-based hotels.
With five properties located across Hong Kong, Regal Hotels International will work together with DOCOMO interTouch to equip more than 3,500 rooms and suites with fast, secure and reliable Internet access. This will help the hotel group to deliver the high-tech experience that is in demand by today’s hotel guest.
“We always strive for excellence in satisfying the high expectations and needs of our guests. Thus, we are pleased to partner with DOCOMO interTouch to provide quality Internet service via seamless mobility from wired to wireless access in all guestrooms in our Hotels in Hong Kong, in order to benefit guests, particularly business travelers,” said George Wang, Vice President – Marketing, Regal Hotels International.
Charles Reed, CEO of DOCOMO interTouch, said, “For today’s business traveller, a wired and wireless Internet connection is as much a necessity as the hotel bed. And the connection must be fast, reliable, easy to use and secure. With significant investment in Research & Development (R&D) and support from our parent company NTT DOCOMO, we are able to provide industry-leading technology solutions including our proprietary high-performance, next-generation Internet broadband network that is designed exclusively for hotels.”
“We are proud to welcome Regal Hotels International to our growing number of hospitality partners, which now stands at 60 globally. We look forward to working closely with Regal for many years to come, providing managed technology services that deliver what is needed by guests as well as hotel staff.”
Using increasingly sophisticated software developed in-house, DOCOMO interTouch has established itself as a market leader in providing the full range of technologies and managed services to hotels in Asia, South Pacific, Europe, Middle East, Africa and the Americas regions.
With an unparalleled 96 percent first-time connection rate, round-the-clock remote network monitoring and a 24-hour toll-free Helpdesk, DOCOMO interTouch has grown to become the largest and most trusted provider of managed technology services for hotels in Asia Pacific. With the recent, successful acquisition of major rival MagiNet earlier this year, DOCOMO interTouch has expanded its portfolio to include enhanced interactive solutions and in-room entertainment such as Internet Protocol Television (IPTV) and Internet Protocol Video-on-Demand (IPVOD).
“Our newly expanded scope and scale of business has allowed DOCOMO interTouch to set the highest technology standards for Regal, providing their hotels and guests with value-added services. For example, Regal Hotels will enjoy the opportunity to incorporate their brand identity and promote their services and facilities via multiple outlets. We have also designed a future-proof technology infrastructure for Regal that is both highly stable and flexible, so that their hotels can meet the needs of guests today and in the future,” added Reed.
In addition to investing in R&D and enhancing its product portfolio, DOCOMO interTouch will continue to expand its market presence to support the needs of its hotel partners in Asia Pacific, and around the world.
About DOCOMO interTouchDOCOMO interTouch provides a full suite of integrated solutions to the global hospitality industry. We are one of the world’s largest hotel service providers, delivering reliable and secure wired and wireless broadband connectivity services, multi-media services, interactive television and managed network solutions. Our one-stop-shop solution, round-the-clock network monitoring and multi-lingual customer support enable hotels to offer a superior guest experience, facilitating communications for today’s business travellers.
Since 1998, DOCOMO interTouch has been serving the hospitality industry, managing more than seven million broadband connections each year in guest rooms, meeting rooms and business centres worldwide. Our innovative technologies provide travellers and conference attendees with convenient access to enjoy communication, information and entertainment services in over 63 countries.
Headquartered in Singapore and with operations throughout Asia Pacific, Europe, Africa, the Middle East and the Americas, DOCOMO interTouch is growing into the Americas and has offices in 50 countries worldwide on these continents. DOCOMO interTouch is a wholly-owned subsidiary of NTT DOCOMO, a global leader in mobile telecommunications technologies.
More information on DOCOMO interTouch is available on www.docomointertouch.com.
About Regal Hotels InternationalRegal Hotels International is one of the largest hotel operators in Hong Kong with around 6,000 fine rooms in total. Regal operates five quality hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel and Regal Riverside Hotel; and three in Shanghai, namely Regal International East Asia Hotel, Regal Shanghai East Asia Hotel and Regal Jinfeng Hotel which will open in early 2009 in Pudong. In addition, the Group is developing a five-star hotel in Chengdu which is scheduled to open by stage in late 2009.
Press ContactsDOCOMO interTouchAlexandra Ho
Tel: +65 6436 3609
E-mail: alexandra.ho@docomointertouch.com
LEWIS PR Bhavna Khemaney
Tel: +65 6534 7250
Mobile: +65 9021 2515
E-mail: bhavnak@lewispr.com
Zixin Chai
Tel: +65 6534 7250
Mobile: +65 9850 6780
E-mail: zixinc@lewispr.com