Singapore, June 2006 - Le Meridien Singapore, located in the heart of the famous Orchard Road now offers its hotel guests secured wireless Broadband Internet access in all common areas, including its spacious lobby, conference rooms, business centre and entertainment areas. All guestrooms continue to feature wired Broadband Internet connections.
Powered by interTouch, this Internet solution allows guests to gain wireless Internet access to check emails or access a private network for their company presentation from their own laptop computers anywhere within the hotel premises without being limited by cable connection.
“We recognize the importance of wireless Internet connection for today’s travellers and customer care has always been our highest priorities. We decided to search for a wireless service provider who can cater specifically to our needs.” said Mr Claude Rath, General Manager, Le Meridien Singapore. He added, “We believe we have succeeded. interTouch is known for their reliable end-to-end secure solution where they address the data security issues efficiently and effectively.”
This wireless service activated by prepaid cards which are available at the front office. Guests need only to start the Internet browser and they will be immediately redirected to Le Meridien Singapore’s secured sign-up page. The service will be automatically engaged upon entering the prepaid card information.
interTouch provides excellent customer support through their 24-hour Help Desk and 24-hour Network Monitoring service and supports the major Virtual Private Networks (VPNs) used by most corporations around the world, providing business travellers secure access to their corporate networks.
“We are delighted to work with Le Meridien Singapore and are privileged to provide for their specific needs and requirements. We are proud to have the flexibility to accommodate all our clients’ needs and requirements accordingly,” said Mr Gordon Gibson, Acting EVP Sales, interTouch.
Since its acquisition by NTT DoCoMo in December 2004, interTouch has leveraged the relationship with its parent company to enhance its offerings and develop new technologies. interTouch is the strategic link in implementing NTT DoCoMo's globalization strategy, which aims to bring together various technology and hospitality partners to develop new services for travelers.
interTouch has built a solid reputation in the hospitality industry for delivering the fastest and easiest internet connections, backed by unparalleled service and support for customers across the globe.
About interTouch
interTouch is a premier global provider of fast, reliable and secure wired and wireless broadband connectivity services, facilitating communications for today’s business travelers.
Since 1998, interTouch has been serving the hospitality industry, managing more than three million broadband connections each year. Our innovative technologies are available in over 300 hotels and 100,000 access points in guest rooms, meeting rooms and business centres worldwide, providing travellers and conference attendees with convenient access to the Internet to enjoy communication, information and entertainment services.
Headquartered in Singapore and with operations throughout Asia Pacific, Europe and the Middle East, the company is now growing into the United States and Latin America, and has 14 offices worldwide on these continents. interTouch is a wholly-owned subsidiary of NTT Docomo, a global leader in mobile telecommunications technologies.
More information on interTouch is available on http://www.inter-touch.com